Network failures can damage your company. That is why we respond immediately to failure messages.

Our help desk is there to support you 24 hours a day, 7 days a week, 365 days a year. You can contact us on our hotline at any time of day or night: a qualified member of staff will call you as soon as the failure is reported.

Our technical staff ensure reliable communication solutions are always available and offer help and support by phone, remote maintenance or on-site – depending on your needs. alcera specialists analyse, localise and deal with faults in the shortest possible space of time, ensuring your business can once more operate smoothly and efficiently.