alcera Kommunikationstechnik GmbH offers complete ICT services and solutions, constructing flexible infrastructures – Europe-wide und vendor neutral.
We install telephone systems, data networks and server applications, run and monitor your network and give you help and support around the clock. We construct new infrastructures and adapt existing networks to meet new demands.
This means we guarantee your company network is ready and running when you need it – so you can concentrate on your business.
Solutions for large and medium-sized companies
We serve medium-sized companies, large corporate groups and public institutions, hospitals, transport and industrial firms.
Our service - your one-stop shop
Consulting: alcera consultants analyse which infrastructures and components best suit your needs in LAN, WAN and MAN.
Planning and Design: project planning and network design for parts of, or indeed the entire company network guarantee reliable planning and ensure your investment is safe. Careful and accurate documentation provides a comprehensive overview of systems and processes.
Implementation: we supply and install all the necessary components. We also provide support for moves and complex roll-outs for companies operating on a number of sites.
Maintenance and Troubleshooting Service: we are there for you with our fully-manned 24-hour service, 365 days a year. Our technical staff provide help and support with either remote or on site maintenance. Permanently optimising your network means maximum performance.
Managed Services: national and international companies of all sizes want to concentrate on their core business. We give them the support they need by taking on the operation and maintenance of their corporate network.
Training sessions: We train your staff in the use and operation of the chosen components, training tailored to your specific needs.
Our staff’s experience – Further training – Certification
Respect, openness and fairness are core requirements in our dealings with customers, partners and staff. Our staff have more than 10 years of experience in the service sector, working on projects for both large and medium-sized concerns.
We send our employees on courses with component manufacturers. This means they are trained and qualified in the use of all relevant products. Our customers value our comprehensive know-how, social skills, team spirit and customer focus.